Goals

ASFINAG is one of the largest infrastructure providers in Austria and one of the leading motorway operators in Europe. The company operates, maintains and collects tolls for 2,223 kilometres of motorways and expressways. More than 2,800 employees ensure a well-developed, optimally serviced and safe network of high-grade roads. The company generates its income from toll stickers and truck tolls, investing around one billion euros every year. ASFINAG is thus also an important factor for Austria as a hub of economic activity, delivering impetus both for the economy and employment. The best services for customers are always the focus of the company’s actions.

STRATEGY PROCESS 2025+ IN THE FINAL STRETCH

2018 was marked by the further development of the future ASFINAG strategy. Work on the “Strategy Process 2025+” was intensified in order to define the central objectives and the steps to achieve them. Employees and top management discussed key issues and developed new content in the course of numerous company-wide strategy workshops.

The current challenge is to enable the company to continue developing in a structured way in view of new trends and opportunities – such as rising levels of digitalisation. The aim now is to find answers to tomorrow’s questions while at the same time taking even greater account of the needs of customers.

The latter is clearly expressed in the simplified corporate mission statement in 2018, which focuses on “safe and reliable mobility on the motorways and thus making an important contribution to Austria as a hub of economic activity”.

New strategic directions

Never-ending optimisation in the core areas of construction, operation and tolls is indispensable. However, new developments in society and in the infrastructure sector also require new approaches and solutions from ASFINAG.

As such, the new “Vision 2025+” continues with the previous focus, but also underlines the importance of the company as an important partner in the mobility system of the future. The core topics here are, for example, expanding the use of e-mobility, promoting decarbonisation to improve climate protection, and ever closer networking with public transport offers.

The ambitious internal goals – such as stepping up the pace of switching the company’s own fleet of vehicles to alternative fuel systems – must be pursued further. At the same time, ASFINAG will enable an infrastructural environment that guarantees the framework conditions for successful further developments and innovations in these topics of the future.

The fundamental strategic directions for achieving these corporate goals were defined in 2018 and will subsequently be further substantiated, condensed and made measurable.

The successful course with a look to 2025

Reach your destination quickly and safely:
ASFINAG is actively shaping the route network and its motorways are among the safest in Europe.

Service and responsibility:
The needs of our customers, as well as sustainability and environmental protection, are the guiding principles for our corporate actions.

Making the network fit for the future:
Multimodal concepts, intelligent traffic management and accurate traffic information are the key to coping with the challenges of tomorrow’s mobility.

Always economically efficient:
ASFINAG handles its revenues responsibly and efficiently.

Open to new things:
The company takes innovative paths, facing new social developments and technological trends.

Focusing on people:
The most important basis for success in the future is having capable and motivated employees in a modern working environment.